Terms of Service

Last updated: August 3, 2026

1. The service and who provides it

LeadProof builds business-lead lists to order. For each order you configure business types, locations, quantity and filters; we source matching businesses from public listings, locate and verify a contact email for each, and deliver the result as a CSV file.

LeadProof is operated by Aniam Ben Or, an independent automation engineer based in Israel. Orders are invoiced with a tax invoice issued when your file is delivered. More detail on who runs LeadProof.

2. What counts as a delivered lead

• A unique business with a name, an email address that passed SMTP-level verification at build time, and the listing data shown in our sample columns (where available from the source).
• Businesses excluded by your filters or by deduplication against your uploaded file are not charged as delivered leads. Large dedupe files may add a separate processing fee shown before checkout.
• Multiple locations of the same business with distinct contact emails count as distinct leads; duplicates of the same email are never delivered twice in one order.

3. Pricing, payment, refunds

• The exact price is shown before payment and charged once via PayPal.
• If a run comes up short, we review the result before final delivery. We may keep searching, offer useful alternate prospect data, or refund the undelivered verified-lead value pro-rata. Dedupe processing fees shown before checkout are not refunded once fulfillment starts.
• If we cannot fulfill an order at all (including orders declined at review), you receive a full refund.
• Email verification reflects mailbox status at build time. We guarantee verification at delivery, not future deliverability or response rates.

4. Bad rows in a delivered file

If a row we delivered and charged for turns out to be defective, tell us within 14 days of delivery at support@leadproof.co, quoting the order number and the rows in question. You choose the remedy: replacement leads at no charge, or a refund of what those rows cost.

• Covered: an address that bounces on your first send despite being delivered as verified; a row that is not the business you ordered, including an address belonging to a third party such as a web vendor rather than the business itself; a row duplicated within the same file.
• Not covered: a business that does not reply, replies unfavourably, or is not interested. That is an outreach outcome, not a data defect. Nor is a mailbox that stops accepting mail after the 14-day window, since verification reflects status at build time.
• We retain the verification verdict and source listing for every delivered row, and will check disputed rows against that record.
• This clause is in addition to the shortfall handling in section 3, not a replacement for it.

5. Order review

Every order passes a short human review before processing. We may decline any order at our discretion (with a full refund), including orders that appear abusive, unlawful, or that fall outside the segments we serve.

6. Your responsibilities

• You will use delivered data in compliance with the laws applicable to your outreach and the markets you contact (e.g. CAN-SPAM in the U.S., GDPR/PECR in Europe, or equivalent local rules): truthful sender identity, working unsubscribe, honoring opt-outs.
• You confirm any file you upload for deduplication is data you lawfully hold.
• You will not resell or redistribute delivered lists as a standalone data product.

7. Data handling

Files you upload for deduplication are used only for your order and deleted when it completes. Self-serve dedupe files must include a usable email, website/domain or phone column and stay within the file and row limits shown on the order form. Delivered CSVs are retained for 30 days for re-download, then deleted. See the Privacy Policy.

8. Liability

The service is provided "as is". Our total liability for any order is capped at the amount you paid for that order. We are not liable for indirect or consequential damages, including outcomes of your outreach campaigns.

9. Contact

Questions about these terms: support@leadproof.co. Support mail is read by a person and answered within one business day; our working week runs Sunday to Thursday.